WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.
We believe in building lasting relationships with our clients
WHAT THEY SAY…
What our clients say
“John is one of the only tech guys I know who uses plain English to explain things so even a 94 year-old can understand it. He takes the time to leave explain what’s happening, leaves me with written instructions and offers private tutoring for people like me. He has really taught me a lot and I’ve enjoyed every minute of our time together. You don’t get better than John.”
George
“I have worked with John at macWorks for over 13 years and have always been pleased with the friendly service no matter how large or small the project. John has set up servers, maintained hardware, troubleshot software, and is always willing to give honest and reliable recommendations on options. All this with a smile for the customer. I’ve never tried any other firm in Asheville, because…well why would I?”
Diane
“John with macWorks has been my helpful ‘go to’ Mac expert for many years now. He’s patient, thorough, and reliable, he’ll help you get the most out of the equipment you have as well as being current with present technologies and available upgrades and potential purchases. I have a laptop, iMac and tower and his integrative assistance has always been efficient.”
Janet
“I am a retired Creative Director with a Design background, which means I’ve been an Apple user for over 25 years. I have never had anyone care for my Apple ineptness as well as John. John has taken care of every problem with great efficiency… besides being one of the fairest and nicest people you could ever want to meet.”
Bill
“I have known John for over 17 years. He is absolutely the best when it comes to Macs. I have dealt with so many wanna be’s, but no one came close to John’s experience and I would absolutely recommend no one other than John! I have used John for personal mac issues as well as business mac issues. He is fast and knows his stuff. He has yet to fail me in any way. I am so thankful that I came across John many years ago and will NOT let anyone other than John touch my computers.”
Marilyn
“I have known John Dickson for many years, some from before he established macWorks and he has always been my tech. His knowledge is broad, his work always spot on and he’s a fine man to work with. Highly recommend John and his team, can’t possibly go wrong hiring him.”
Daniel
