WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.
We believe in building lasting relationships with our clients
WHAT THEY SAY…
What our clients say
“John is one of the only tech guys I know who uses plain English to explain things so even a 94 year-old can understand it. He takes the time to leave explain what’s happening, leaves me with written instructions and offers private tutoring for people like me. He has really taught me a lot and I’ve enjoyed every minute of our time together. You don’t get better than John.”
George
“I am a retired Creative Director with a Design background, which means I’ve been an Apple user for over 25 years. I have never had anyone care for my Apple ineptness as well as John. John has taken care of every problem with great efficiency… besides being one of the fairest and nicest people you could ever want to meet.”
Bill
“John is my go-to guy for any mac/apple computer issues. I have referred friends and other business people to him and they have always agreed with my assessment. He is “the man.” “
Steve
“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”
Elizabeth
“We have a remote design studio in Black Mountain, but our clients are worldwide. It’s extremely important that our mac network and server are reliable and fast. John has helped us since we moved here in 2008. He is extremely knowledgeable, reliable and professional. He throughly covers all the details and doesn’t rush to the next job, always make sure we are taken care of. He gets a top rating from us. Beverly Roseman “
Beverly
“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”
Marta
