WHAT WE DO…

Onsite service & support for Mac users. We offer a variety of services to our clients including

REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac  Should you upgrade to the latest OS?
ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.
CONSULTING

To keep that old Mac or buy a new one?

That is the question.  Plus-best places to buy used.

ICLOUD / BACKUP

Problems with iCloud or Time Machine?

We’ll show you the way to set it up so it just works.

SERVERS

Setup & administer Mac servers.

VPN, File-sharing, Wiki,  Collaboration & more.

NETWORKING

Wired / Wireless.  Increase your speed.

Setup & troubleshooting.

We believe in building lasting relationships with our clients

WHAT THEY SAY…

What our clients say

“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”

Marta

“John is one of the only tech guys I know who uses plain English to explain things so even a 94 year-old can understand it. He takes the time to leave explain what’s happening, leaves me with written instructions and offers private tutoring for people like me. He has really taught me a lot and I’ve enjoyed every minute of our time together. You don’t get better than John.”

George

“I have known John for over 17 years. He is absolutely the best when it comes to Macs. I have dealt with so many wanna be’s, but no one came close to John’s experience and I would absolutely recommend no one other than John! I have used John for personal mac issues as well as business mac issues. He is fast and knows his stuff. He has yet to fail me in any way. I am so thankful that I came across John many years ago and will NOT let anyone other than John touch my computers.”

Marilyn

“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”

Elizabeth

I recently used John at macWorks to replace a battery on my computer.  He is an excellent communicator and responded quickly to my query.  The battery was ordered, and quickly installed.

I would recommend him to all Mac users.

ML

“I am a retired Creative Director with a Design background, which means I’ve been an Apple user for over 25 years. I have never had anyone care for my Apple ineptness as well as John. John has taken care of every problem with great efficiency… besides being one of the fairest and nicest people you could ever want to meet.”

Bill

SEE ALL TESTIMONIALS

MEET THE GANG…