WHAT WE DO…

Onsite service & support for Mac users. We offer a variety of services to our clients including

REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac  Should you upgrade to the latest OS?
ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.
CONSULTING

To keep that old Mac or buy a new one?

That is the question.  Plus-best places to buy used.

ICLOUD / BACKUP

Problems with iCloud or Time Machine?

We’ll show you the way to set it up so it just works.

SERVERS

Setup & administer Mac servers.

VPN, File-sharing, Wiki,  Collaboration & more.

NETWORKING

Wired / Wireless.  Increase your speed.

Setup & troubleshooting.

We believe in building lasting relationships with our clients

WHAT THEY SAY…

What our clients say

“John is one of the only tech guys I know who uses plain English to explain things so even a 94 year-old can understand it. He takes the time to leave explain what’s happening, leaves me with written instructions and offers private tutoring for people like me. He has really taught me a lot and I’ve enjoyed every minute of our time together. You don’t get better than John.”

George

“I have worked with John at macWorks for over 13 years and have always been pleased with the friendly service no matter how large or small the project. John has set up servers, maintained hardware, troubleshot software, and is always willing to give honest and reliable recommendations on options. All this with a smile for the customer. I’ve never tried any other firm in Asheville, because…well why would I?”

Diane

“John Dickson has been my friend and help in time of need for all things “Apple” for over 14 years. As a senior who can easily become confused and discouraged by the constantly changing tech world, I would not have been able to keep current without John’s support. I recommend him unhesitatingly as a source for Mac equipment and software.”

Barbara

“I am a retired Creative Director with a Design background, which means I’ve been an Apple user for over 25 years. I have never had anyone care for my Apple ineptness as well as John. John has taken care of every problem with great efficiency… besides being one of the fairest and nicest people you could ever want to meet.”

Bill

“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”

Marta

“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”

Elizabeth

SEE ALL TESTIMONIALS

MEET THE GANG…