
WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.

We believe in building lasting relationships with our clients


WHAT THEY SAY…
What our clients say
“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”
Marta
“What John does is not at all different from what a doctor would do… he heals. He heals not only the equipment as a patient, but the people who are behind that equipment. He’s not just a technician, he’s a therapist, a counselor, a friend and a healer.”
Cindy
“John is my “go-to” guy when my computers are acting crazy. He has a wealth of knowledge and always manages to get my office back up and running smoothly in no-time-flat. In an industry where it is easy to do more harm than good, John stands out as someone who knows his stuff and somehow manages to stay up to date in a field that changes rapidly.”
Scott
“John is one of the only tech guys I know who uses plain English to explain things so even a 94 year-old can understand it. He takes the time to leave explain what’s happening, leaves me with written instructions and offers private tutoring for people like me. He has really taught me a lot and I’ve enjoyed every minute of our time together. You don’t get better than John.”
George
I recently used John at macWorks to replace a battery on my computer. He is an excellent communicator and responded quickly to my query. The battery was ordered, and quickly installed.
I would recommend him to all Mac users.
ML
“I am a retired Creative Director with a Design background, which means I’ve been an Apple user for over 25 years. I have never had anyone care for my Apple ineptness as well as John. John has taken care of every problem with great efficiency… besides being one of the fairest and nicest people you could ever want to meet.”
Bill












