WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.
We believe in building lasting relationships with our clients
WHAT THEY SAY…
What our clients say
“John Dickson has been my friend and help in time of need for all things “Apple” for over 14 years. As a senior who can easily become confused and discouraged by the constantly changing tech world, I would not have been able to keep current without John’s support. I recommend him unhesitatingly as a source for Mac equipment and software.”
Barbara
“I have known John for over 17 years. He is absolutely the best when it comes to Macs. I have dealt with so many wanna be’s, but no one came close to John’s experience and I would absolutely recommend no one other than John! I have used John for personal mac issues as well as business mac issues. He is fast and knows his stuff. He has yet to fail me in any way. I am so thankful that I came across John many years ago and will NOT let anyone other than John touch my computers.”
Marilyn
“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”
Elizabeth
“We have a remote design studio in Black Mountain, but our clients are worldwide. It’s extremely important that our mac network and server are reliable and fast. John has helped us since we moved here in 2008. He is extremely knowledgeable, reliable and professional. He throughly covers all the details and doesn’t rush to the next job, always make sure we are taken care of. He gets a top rating from us. Beverly Roseman “
Beverly
“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”
Marta
“I have worked with John at macWorks for over 13 years and have always been pleased with the friendly service no matter how large or small the project. John has set up servers, maintained hardware, troubleshot software, and is always willing to give honest and reliable recommendations on options. All this with a smile for the customer. I’ve never tried any other firm in Asheville, because…well why would I?”
Diane
