WHAT WE DO…

Onsite service & support for Mac users. We offer a variety of services to our clients including

REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac  Should you upgrade to the latest OS?
ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.
CONSULTING

To keep that old Mac or buy a new one?

That is the question.  Plus-best places to buy used.

ICLOUD / BACKUP

Problems with iCloud or Time Machine?

We’ll show you the way to set it up so it just works.

SERVERS

Setup & administer Mac servers.

VPN, File-sharing, Wiki,  Collaboration & more.

NETWORKING

Wired / Wireless.  Increase your speed.

Setup & troubleshooting.

We believe in building lasting relationships with our clients

WHAT THEY SAY…

What our clients say

I recently used John at macWorks to replace a battery on my computer.  He is an excellent communicator and responded quickly to my query.  The battery was ordered, and quickly installed.

I would recommend him to all Mac users.

ML

“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”

Elizabeth

“I have known John Dickson for many years, some from before he established macWorks and he has always been my tech. His knowledge is broad, his work always spot on and he’s a fine man to work with. Highly recommend John and his team, can’t possibly go wrong hiring him.”

Daniel

“Outstanding! My initial call was returned promptly and I could tell right away that John knows his stuff. He asked all the right questions, immediately got important information about the computer, made his recommendations, and set up an appointment for service. He was punctual to the appointment and extremely polite and professional. He did something that many so-called computer pros fail to do – he checked to see which of the applications I use might have compatibility problems with the new operating system and discussed how those would be handled. This was really critical to me – there is nothing more frustrating than trying to use a relied-upon program only to find out that it doesn’t work anymore. The computer was returned to me the next day and John did a demo of the major changes and tested the applications that he thought might be a problem. He set up the trackpad and showed me how to use it, discussed how best to maintain the computer, etc. macWorks will definitely be my computer service company from now on and I would not hesitate to recommend this company to any Mac user.”

Michael

“We have a remote design studio in Black Mountain, but our clients are worldwide. It’s extremely important that our mac network and server are reliable and fast. John has helped us since we moved here in 2008. He is extremely knowledgeable, reliable and professional. He throughly covers all the details and doesn’t rush to the next job, always make sure we are taken care of. He gets a top rating from us. Beverly Roseman “

Beverly

“John is my go-to guy for any mac/apple computer issues. I have referred friends and other business people to him and they have always agreed with my assessment. He is “the man.” “

Steve

SEE ALL TESTIMONIALS

MEET THE GANG…