WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.
We believe in building lasting relationships with our clients
WHAT THEY SAY…
What our clients say
“We have a remote design studio in Black Mountain, but our clients are worldwide. It’s extremely important that our mac network and server are reliable and fast. John has helped us since we moved here in 2008. He is extremely knowledgeable, reliable and professional. He throughly covers all the details and doesn’t rush to the next job, always make sure we are taken care of. He gets a top rating from us. Beverly Roseman “
Beverly
“John is my “go-to” guy when my computers are acting crazy. He has a wealth of knowledge and always manages to get my office back up and running smoothly in no-time-flat. In an industry where it is easy to do more harm than good, John stands out as someone who knows his stuff and somehow manages to stay up to date in a field that changes rapidly.”
Scott
“Outstanding! My initial call was returned promptly and I could tell right away that John knows his stuff. He asked all the right questions, immediately got important information about the computer, made his recommendations, and set up an appointment for service. He was punctual to the appointment and extremely polite and professional. He did something that many so-called computer pros fail to do – he checked to see which of the applications I use might have compatibility problems with the new operating system and discussed how those would be handled. This was really critical to me – there is nothing more frustrating than trying to use a relied-upon program only to find out that it doesn’t work anymore. The computer was returned to me the next day and John did a demo of the major changes and tested the applications that he thought might be a problem. He set up the trackpad and showed me how to use it, discussed how best to maintain the computer, etc. macWorks will definitely be my computer service company from now on and I would not hesitate to recommend this company to any Mac user.”
Michael
“John Dickson has been my friend and help in time of need for all things “Apple” for over 14 years. As a senior who can easily become confused and discouraged by the constantly changing tech world, I would not have been able to keep current without John’s support. I recommend him unhesitatingly as a source for Mac equipment and software.”
Barbara
“I have known John for over 17 years. He is absolutely the best when it comes to Macs. I have dealt with so many wanna be’s, but no one came close to John’s experience and I would absolutely recommend no one other than John! I have used John for personal mac issues as well as business mac issues. He is fast and knows his stuff. He has yet to fail me in any way. I am so thankful that I came across John many years ago and will NOT let anyone other than John touch my computers.”
Marilyn
“John with macWorks has been my helpful ‘go to’ Mac expert for many years now. He’s patient, thorough, and reliable, he’ll help you get the most out of the equipment you have as well as being current with present technologies and available upgrades and potential purchases. I have a laptop, iMac and tower and his integrative assistance has always been efficient.”
Janet
