WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.
We believe in building lasting relationships with our clients
WHAT THEY SAY…
What our clients say
“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”
Marta
“Outstanding! My initial call was returned promptly and I could tell right away that John knows his stuff. He asked all the right questions, immediately got important information about the computer, made his recommendations, and set up an appointment for service. He was punctual to the appointment and extremely polite and professional. He did something that many so-called computer pros fail to do – he checked to see which of the applications I use might have compatibility problems with the new operating system and discussed how those would be handled. This was really critical to me – there is nothing more frustrating than trying to use a relied-upon program only to find out that it doesn’t work anymore. The computer was returned to me the next day and John did a demo of the major changes and tested the applications that he thought might be a problem. He set up the trackpad and showed me how to use it, discussed how best to maintain the computer, etc. macWorks will definitely be my computer service company from now on and I would not hesitate to recommend this company to any Mac user.”
Michael
“John is one of the only tech guys I know who uses plain English to explain things so even a 94 year-old can understand it. He takes the time to leave explain what’s happening, leaves me with written instructions and offers private tutoring for people like me. He has really taught me a lot and I’ve enjoyed every minute of our time together. You don’t get better than John.”
George
“John is my “go-to” guy when my computers are acting crazy. He has a wealth of knowledge and always manages to get my office back up and running smoothly in no-time-flat. In an industry where it is easy to do more harm than good, John stands out as someone who knows his stuff and somehow manages to stay up to date in a field that changes rapidly.”
Scott
“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”
Elizabeth
“I have known John Dickson for over 20 years. I first came to know him as someone who could help me with my MAC computers. He still performs all the assistance I need on my MAC computers and Apple products in general, and he has also become a good and trusted friend. I can also trust him to work efficiently and thoroughly to resolve any issues I have, and educate me on ways I can keep issues at a minimum. He is fast to respond to my shouts for help, and his fees are more than fair.”
Pat
