WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.
We believe in building lasting relationships with our clients
WHAT THEY SAY…
What our clients say
“John has been my technical life-saver for years. He has taken care of my home computing setup and support, as well as coming to my office to help launch my new company. As we have grown, John has been with us all the way, naturally providing top-shelf support and wisdom when we’ve needed it most. He’ll probably be linking my life-support to my iPhone on my deathbed!”
Elizabeth
“In our company’s 15 history in Asheville, no one has come close to the level of service and commitment that John Dickson and macWorks has. My company (and our Macs) could not operate without him. Nor would we want to.”
Marta
“What John does is not at all different from what a doctor would do… he heals. He heals not only the equipment as a patient, but the people who are behind that equipment. He’s not just a technician, he’s a therapist, a counselor, a friend and a healer.”
Cindy
“John is my go-to guy for any mac/apple computer issues. I have referred friends and other business people to him and they have always agreed with my assessment. He is “the man.” “
Steve
“I have worked with John at macWorks for over 13 years and have always been pleased with the friendly service no matter how large or small the project. John has set up servers, maintained hardware, troubleshot software, and is always willing to give honest and reliable recommendations on options. All this with a smile for the customer. I’ve never tried any other firm in Asheville, because…well why would I?”
Diane
“I have known John Dickson for over 20 years. I first came to know him as someone who could help me with my MAC computers. He still performs all the assistance I need on my MAC computers and Apple products in general, and he has also become a good and trusted friend. I can also trust him to work efficiently and thoroughly to resolve any issues I have, and educate me on ways I can keep issues at a minimum. He is fast to respond to my shouts for help, and his fees are more than fair.”
Pat
