WHAT WE DO…

Onsite service & support for Mac users. We offer a variety of services to our clients including

REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac  Should you upgrade to the latest OS?
ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.
CONSULTING

To keep that old Mac or buy a new one?

That is the question.  Plus-best places to buy used.

ICLOUD / BACKUP

Problems with iCloud or Time Machine?

We’ll show you the way to set it up so it just works.

SERVERS

Setup & administer Mac servers.

VPN, File-sharing, Wiki,  Collaboration & more.

NETWORKING

Wired / Wireless.  Increase your speed.

Setup & troubleshooting.

We believe in building lasting relationships with our clients

WHAT THEY SAY…

What our clients say

“I have worked with John at macWorks for over 13 years and have always been pleased with the friendly service no matter how large or small the project. John has set up servers, maintained hardware, troubleshot software, and is always willing to give honest and reliable recommendations on options. All this with a smile for the customer. I’ve never tried any other firm in Asheville, because…well why would I?”

Diane

“John Dickson of macWorks is by far our only choice for Macintosh repair, networking, and back up. He is conscious of our needs and meets them promptly without selling you the latest technology. macWorks has supported our business for ten years, and we can’t imagine trusting any other company. Thank you from the bottom of our hearts for who you are and all you’ve done for us!”

Carol

“John with macWorks has been my helpful ‘go to’ Mac expert for many years now. He’s patient, thorough, and reliable, he’ll help you get the most out of the equipment you have as well as being current with present technologies and available upgrades and potential purchases. I have a laptop, iMac and tower and his integrative assistance has always been efficient.”

Janet

“I am a retired Creative Director with a Design background, which means I’ve been an Apple user for over 25 years. I have never had anyone care for my Apple ineptness as well as John. John has taken care of every problem with great efficiency… besides being one of the fairest and nicest people you could ever want to meet.”

Bill

“Outstanding! My initial call was returned promptly and I could tell right away that John knows his stuff. He asked all the right questions, immediately got important information about the computer, made his recommendations, and set up an appointment for service. He was punctual to the appointment and extremely polite and professional. He did something that many so-called computer pros fail to do – he checked to see which of the applications I use might have compatibility problems with the new operating system and discussed how those would be handled. This was really critical to me – there is nothing more frustrating than trying to use a relied-upon program only to find out that it doesn’t work anymore. The computer was returned to me the next day and John did a demo of the major changes and tested the applications that he thought might be a problem. He set up the trackpad and showed me how to use it, discussed how best to maintain the computer, etc. macWorks will definitely be my computer service company from now on and I would not hesitate to recommend this company to any Mac user.”

Michael

“John Dickson has been my friend and help in time of need for all things “Apple” for over 14 years. As a senior who can easily become confused and discouraged by the constantly changing tech world, I would not have been able to keep current without John’s support. I recommend him unhesitatingly as a source for Mac equipment and software.”

Barbara

SEE ALL TESTIMONIALS

MEET THE GANG…