WHAT WE DO…
Onsite service & support for Mac users. We offer a variety of services to our clients including
REPAIRS / UPGRADES
Fix problems / Upgrade hardware / Speed up a slow Mac Should you upgrade to the latest OS?ONSITE SERVICE
Tired of carrying in your Mac? We’ll come to your home or business.CONSULTING
To keep that old Mac or buy a new one?
That is the question. Plus-best places to buy used.
ICLOUD / BACKUP
Problems with iCloud or Time Machine?
We’ll show you the way to set it up so it just works.
SERVERS
Setup & administer Mac servers.
VPN, File-sharing, Wiki, Collaboration & more.
NETWORKING
Wired / Wireless. Increase your speed.
Setup & troubleshooting.
We believe in building lasting relationships with our clients
WHAT THEY SAY…
What our clients say
“I am a retired Creative Director with a Design background, which means I’ve been an Apple user for over 25 years. I have never had anyone care for my Apple ineptness as well as John. John has taken care of every problem with great efficiency… besides being one of the fairest and nicest people you could ever want to meet.”
Bill
“What John does is not at all different from what a doctor would do… he heals. He heals not only the equipment as a patient, but the people who are behind that equipment. He’s not just a technician, he’s a therapist, a counselor, a friend and a healer.”
Cindy
“We have a remote design studio in Black Mountain, but our clients are worldwide. It’s extremely important that our mac network and server are reliable and fast. John has helped us since we moved here in 2008. He is extremely knowledgeable, reliable and professional. He throughly covers all the details and doesn’t rush to the next job, always make sure we are taken care of. He gets a top rating from us. Beverly Roseman “
Beverly
“I have known John Dickson for over 20 years. I first came to know him as someone who could help me with my MAC computers. He still performs all the assistance I need on my MAC computers and Apple products in general, and he has also become a good and trusted friend. I can also trust him to work efficiently and thoroughly to resolve any issues I have, and educate me on ways I can keep issues at a minimum. He is fast to respond to my shouts for help, and his fees are more than fair.”
Pat
I recently used John at macWorks to replace a battery on my computer. He is an excellent communicator and responded quickly to my query. The battery was ordered, and quickly installed.
I would recommend him to all Mac users.
ML
“John Dickson has been my friend and help in time of need for all things “Apple” for over 14 years. As a senior who can easily become confused and discouraged by the constantly changing tech world, I would not have been able to keep current without John’s support. I recommend him unhesitatingly as a source for Mac equipment and software.”
Barbara
